Questions about your order, the tool, or whether it will handle the job you have in mind — send us a message and a person answers. No bots, no ticket maze.
Email: ironcinch@outlook.com
Hours: Monday–Friday, 9am–5pm ET
Reply time: within 1 business day
Include your order number (it starts with # and is in your confirmation email) and we can look it up straight away. If your order has shipped, your tracking link is in that same email.
Where's my order? Orders leave our US warehouse in 1–2 business days and arrive in 4–7 business days. You'll get a tracking number as soon as it ships.
It's not right for me. You're covered by our 30-day money-back guarantee — email us and we'll sort it out.
Something arrived damaged or faulty. Send a photo with your message. We replace it, and your tool is covered by a 5-year warranty.
← Back to IronCinch